At GR Immigration Solutions, we are committed to protecting the personal information we collect, use, and disclose while delivering immigration and related services. We do so in compliance with applicable privacy laws, regulatory requirements, and our professional and ethical obligations.

This Privacy Policy complements our duty of client confidentiality and explains, in general terms, how we manage personal information about clients, website visitors, and other individuals.

1. Definition of Personal Information

Under Canadian privacy legislation, “personal information” means any information about an identifiable individual, excluding standard business contact details such as a name, job title, business address, or business telephone/fax number.

We are accountable for all personal information under our control and have implemented internal safeguards, policies, and procedures to ensure its protection. As immigration professionals, we also uphold a strict duty of confidentiality, meaning all client information and documentation are held in the highest confidence and disclosed only in exceptional circumstances as permitted or required by law.

2. Collection, Use, Disclosure, and Retention

We collect personal information directly from clients or individuals when it is necessary to:

• Provide immigration or related services

• Respond to inquiries

• Fulfill legal or regulatory obligations

We collect information only by fair and lawful means and limit collection, use, and disclosure to what is reasonably necessary for the intended purpose. Personal information is retained only as long as needed to meet those purposes and comply with applicable laws.

3. Online Communications

Visitors to our website may choose to provide personal information to:

• Receive updates, publications, or newsletters

• Register for events, consultations, or webinars

• Participate in surveys

• Request specific services

Information provided for these purposes is used solely for the reason it was submitted. If you have interacted with us previously (e.g., attended an event or subscribed to updates), we may combine that history with any new information you submit online.

4. Email Communications

From time to time, we may send emails to clients, subscribers, or contacts in our database. These may include immigration news, updates, invitations, or service announcements. Each message includes an “unsubscribe” option so you can opt out of future communications at any time.

5. External Links

Our website may contain links to third-party websites. These sites may collect personal information and use cookies according to their own privacy policies. GR Immigration Solutions is not responsible for the privacy practices of these third parties and encourages you to review their policies before providing any personal information.

6. Questions, Concerns, and Compliance

If you have questions about this Privacy Policy or our privacy practices, or if you wish to challenge our compliance with applicable privacy laws, please contact us. We are committed to investigating and addressing all concerns promptly, fairly, and respectfully.